Privacy Policy
Effective Date: February 10, 2026
Soft Synced (“Soft Synced,” “we,” “us,” or “our”) operates a mobile application that provides structured music production education. This Privacy Policy explains what information we collect, how we use it, and the choices available to users.
1. Information We Collect
We collect only the information necessary to operate and improve the app.
Account Information
Email address
Authentication data (handled via Firebase Authentication)
This information is required to create and manage user accounts.
Usage Data
App interaction data
Lesson progress
Feature usage
Device and performance information
This data helps us improve functionality, stability, and user experience.
Purchase Information
All purchases are processed through Apple In-App Purchase.
We do not collect or store credit card numbers or full payment details.
We may receive confirmation of purchase status from Apple to unlock paid content within the app.
2. How We Use Information
We use collected information to:
Create and maintain user accounts
Provide access to course content
Track lesson completion and progress
Improve app functionality and performance
Maintain security and prevent misuse
We do not use personal data for advertising purposes.
3. Data Storage and Processing
Soft Synced uses trusted third-party service providers to operate the app, including:
Firebase (Google) for authentication, database storage, analytics, and diagnostics
Apple for in-app purchase processing
Data may be processed and stored on secure servers managed by these providers.
4. Data Sharing
We do not sell personal information.
We may share limited information with service providers strictly for operating, maintaining, and improving the app.
We may disclose information if required by law.
5. Data Retention
We retain account information and associated data for as long as an account remains active.
Users may request deletion of their account and associated data by contacting us. Upon verified request, we will delete account data within a reasonable timeframe, unless retention is required for legal purposes.
6. Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect user information. However, no digital system can guarantee complete security.
7. Children’s Privacy
Soft Synced is not directed toward children under 13. We do not knowingly collect personal information from children under 13.
If we become aware that such data has been collected, we will take appropriate steps to delete it.
8. International Users
By using the app, users acknowledge that data may be processed in jurisdictions outside their country of residence, including the United States.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted with a revised effective date.
10. Contact
For privacy-related inquiries or data deletion requests: